Shipments and Warranties

General shipping

All orders are typically shipped within 1-3 business days of submission. Please ensure your shipping address is correct when ordering and when reviewing your order confirmation e-mail. If your address is incorrect, please contact us immediately by phone (888-233-8880) or email to sales@latabo.us. Once your order has shipped, we are not able to make any changes to your order or shipping address. Any shipment issues and order related problems must be reported to us within 14 days of the shipping date. We are not responsible for lost or stolen packages which show proof of delivery from the shipping company.

  1. Labato puts forth great effort to ensure that all orders are shipped in a timely manner and at a reasonable cost. However, we will not guarantee the delivery date of any order.
  2. All orders placed on this site are subject to product availability. If the product is not in-stock in the closest warehouse, we reserve the right to request extra shipping fee if necessary or cancel the order.
  3. Shipping is available only within the United States. We do not ship international.
  4. On rare occasions there may be an item on backorder. We will attempt to contact you by phone to explain the situation and offer solutions.
  5. We reserve the right to correct the mistake in Shipping Calculation; we will notice customers if this situation happens.

Delivery Time

We ship most orders within 1-3 business days after receiving it, with approved payment. Products listed as "special order" will be shipped at the earliest possible date. Your expected delivery date is determined by the date of shipment from our shipping centers and the shipping preference you select.

  1. While we will make every effort to provide your order by the desired date, Labato does not guarantee the timely delivery of any item. To avoid disappointment, please allow sufficient time for delivery.
  2. Although we try to ship express orders out the day we receive them, we will not guarantee the actual ship date. Please plan accordingly if you require express shipping, or contact Customer Service for assistance.
  3. All shipments travel during normal business days, which do not include weekends, holidays, and other official days of rest. Please remember to take into account federal holidays, inclement weather, and other factors beyond our control that may affect the arrival of your order.
  4. We are not responsible to any loss due to late shipment or received damage/defective products.

Customer Pickup

Customer pickup might be available for in-stock items. Pickup time is depended on the supplier’s business hours. Contact Customer Service for pickup location and product stock status before choosing this local pickup option.

Free Shipping Offer

If a product offers free shipping, it will be shipped via standard ground shipping to customers within the USA by USPS. If the order has to be shipped by UPS, the first shipping is limited to the continental United States, excludes customers in Alaska, Hawaii, PR, APO/FPO addresses, and U.S. territories. We reserve the right to select the shipping method on all free shipments.

Limited Product Warranty

Our products are made to ensure satisfaction and service during the natural life of the product. Cases are designed to cover your device, not guarantee to protect your device from dropping or misuse. The natural life of the case will vary depending on product usage and care. Labato warrants to the original purchaser that its products will be free from defects in material and workmanship for a period of 90 days (unless stated otherwise under product's description) from the original date of purchase.

  1. This limited warranty does not cover defects from product misuse, product neglect, product abuse, product tampering, product alterations and unauthorized product repairs. The limited warranty also does not cover improper cleaning/care of your product. Furthermore, this warranty does not cover any consequential damage to a person or property other than the product purchased. Labato reserves the right to repair or replace the product if limited warranty applies.